Privacy Policy
1. Information We Collect
We may collect the following types of personal information from you:
Name, contact number, email address, and postal address
Government-issued identification documents (for guest registration)
Payment details for booking and billing purposes
Preferences, feedback, and communications you share with us
2. How We Use Your Information
The information we collect is used to:
Process bookings and provide hotel services
Communicate important information regarding your stay
Improve our services, facilities, and guest experience
Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
Authorized hotel staff for operational purposes
Government or law enforcement agencies if required by law
Third-party service providers (such as payment gateways) who are bound by confidentiality agreements
4. Data Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet can be guaranteed to be completely secure.
5. Cookies and Website Data
Our website may use cookies or similar technologies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings, though it may affect some site functionalities.
6. Your Rights
You have the right to:
Access, correct, or update your personal information
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications at any time
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:
Hotel Asha Grand
Beltola, Basistha Chariali, Natun Bazar, Amrit Nagar,
Guwahati – 781029
📞 (+91) 3614063463 / (+91) 8133051652
📧 info@ashagrand.com